Privacy Policy — Apex Ascent
Legal

Privacy Policy

Effective Date: January 1, 2025 Last Updated: January 1, 2025

Your privacy matters to us. This policy explains exactly what information we collect, how we use it, and what rights you have over it.

01

Who We Are

Apex Ascent ("we," "us," or "our") is a business systems and automation company providing CRM setup, workflow automation, website design, SEO services, and security monitoring to businesses. We are based in the United States.

Contact information:

02

Information We Collect

Information you provide directly includes name, email address, phone number, business details, and payment information processed through third-party processors.

Information collected automatically includes IP address, geographic location, browser type, device information, pages visited, time spent on the website, referring sources, and cookie data.

03

How We Use Your Information

We use collected information to:

  • Schedule calls and deliver services
  • Send communications and invoices
  • Follow up on inquiries
  • Send marketing communications
  • Improve our services
  • Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Ever.
04

How We Share Your Information

Information is shared only with service providers necessary to deliver our services, including GoHighLevel, Stripe, Google Workspace, and video conferencing platforms. Disclosure also occurs when legally required or during a business transfer.

SMS Messaging — No Sharing Policy

We do not share, sell, rent, or trade your phone number or SMS opt-in data with third parties for marketing purposes. This is our absolute policy.

SMS opt-in occurs through our booking form with a consent checkbox. Message frequency typically ranges from 1 to 5 messages per month. You may opt out at any time by replying STOP.

05

Data Retention

  • Client records are retained a minimum of 3 years post-engagement
  • Marketing contacts are retained until opt-out or deletion request
  • Website analytics data is retained up to 26 months
  • Deletion requests receive responses within 30 days
06

Cookies & Tracking

Our website uses the following types of cookies:

  • Essential cookies — required for core site functionality
  • Analytics cookies — Google Analytics with anonymized data
  • Marketing cookies — used to measure ad effectiveness

You can control and manage cookies through your browser settings at any time.

07

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • Request portability of your data

We respond to all rights requests within 30 days.

08

Security

We protect your information using SSL encryption, role-based access controls, secure third-party platforms, and regular monitoring. While we take security seriously, no transmission method over the internet guarantees absolute security.

09

Children's Privacy

Our services are intended for businesses and adults 18 years of age and older. We do not knowingly collect information from minors and will delete any such information if discovered.

10

Changes to This Policy

We may update this policy from time to time. Changes are reflected in the "Last Updated" date above. Active clients will be notified by email for any significant modifications.

11

Contact Us

For any privacy-related questions or to exercise your rights, reach out to us directly:

Apex Ascent — Privacy Inquiries

Response time: Within 30 business days